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Admin Assitant 1

Belleville, Ontaria
Our Client in Belleville in looking for an Admin Assistant fo an initial 12 months contract

POSITION CONCEPT:
This position works as part of the service delivery team that is aligned to one or more customers. He/she will have a focus on the following:
• Delivery of service that meets the Service Level Agreements and delights the customer
• Supporting the achievement of productivity improvements
• Contributing to service transformation and business growth

SCOPE:
The work undertaken by the role holder is completed in line with the Service Level Agreements and Statements of Work relevant for the customer.
Overview of Tier Responsibilities: These positions will have primary or secondary responsibility in any of the services within their tier. They will be responsible for delivering high standards of quality service. A high level overview of the major responsibilities for each level is as follows: Tier 1 - Print & Customer service, office administrative, basic finishing, and basic equipment care

ESSENTIAL DUTIES:
The following describes the main job duties by work area for the XS Account Associate Tier 1 Profile. Duties for a specific role may include - but are not limited to - these duties. Specific roles may also include duties from other tiers as a portion of their duties.
General
• Ensure customer issues and escalations are resolved or further escalated as appropriate
• Conduct quality checks on own work to ensure accuracy and required output is to standards
• Adhere to all safety procedures
• Perform backfill duties for absent coworkers
• Perform other duties as assigned by Manager Office
• Perform basic office copying Printing
• Receive, and print various customer jobs
Basic Finishing
• Perform basic finishing tasks such as: collating, folding, inserting, assembling documents, Packaging, drilling, cutting
Equipment Care
• Maintain, clean and tidy fleet devices and surrounding environment

REQUIRED SKILLS:
• Proven ability to work under pressure handling multiple tasks to ensure timely completion of all activities
• Able to listen and communicate effectively
• Able to read, write and follow basic English instructions
• Ability to lift and move up to 50 pounds
• Basic math skills (add, multiply, divide)
• Very good computer skills - some Microsoft Office / excel & word
• Possess a valid driver’s license (as required)

EDUCATION/EXPERIENCE:
• High School Diploma or equivalent certification
• Health and safety certification (WHMIS) EXPERIENCE (Preferred) 
• Experience in customer facing / customer service role (minimum 1 year experience)
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