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Admin Assitant 1

Belleville, Ontaria
Our Client in Belleville in looking for an Admin Assistant fo an initial 12 months contract

This position works as part of the service delivery team that is aligned to one or more customers. He/she will have a focus on the following:
• Delivery of service that meets the Service Level Agreements and delights the customer
• Supporting the achievement of productivity improvements
• Contributing to service transformation and business growth

The work undertaken by the role holder is completed in line with the Service Level Agreements and Statements of Work relevant for the customer.
Overview of Tier Responsibilities: These positions will have primary or secondary responsibility in any of the services within their tier. They will be responsible for delivering high standards of quality service. A high level overview of the major responsibilities for each level is as follows: Tier 1 - Print & Customer service, office administrative, basic finishing, and basic equipment care

The following describes the main job duties by work area for the XS Account Associate Tier 1 Profile. Duties for a specific role may include - but are not limited to - these duties. Specific roles may also include duties from other tiers as a portion of their duties.
• Ensure customer issues and escalations are resolved or further escalated as appropriate
• Conduct quality checks on own work to ensure accuracy and required output is to standards
• Adhere to all safety procedures
• Perform backfill duties for absent coworkers
• Perform other duties as assigned by Manager Office
• Perform basic office copying Printing
• Receive, and print various customer jobs
Basic Finishing
• Perform basic finishing tasks such as: collating, folding, inserting, assembling documents, Packaging, drilling, cutting
Equipment Care
• Maintain, clean and tidy fleet devices and surrounding environment

• Proven ability to work under pressure handling multiple tasks to ensure timely completion of all activities
• Able to listen and communicate effectively
• Able to read, write and follow basic English instructions
• Ability to lift and move up to 50 pounds
• Basic math skills (add, multiply, divide)
• Very good computer skills - some Microsoft Office / excel & word
• Possess a valid driver’s license (as required)

• High School Diploma or equivalent certification
• Health and safety certification (WHMIS) EXPERIENCE (Preferred) 
• Experience in customer facing / customer service role (minimum 1 year experience)
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