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Technical Lead

Calgary, Alberta
Summary
The Technical Lead role establishes a technical vision in collaboration with architects, technical leaders, BMA domains and business units focusing on system/service stability. This role will also work with the project teams and operational teams focusing on delivery of new functionality.
It requires an innovative, pragmatic, and problem solver interested into producing quality solutions to business opportunities.

Accountabilities / Responsibilities:
• Routinely advise on-site or vendor developers/implementation teams on coding, design, and testing/debugging standards
• Understand and help refine un-stated requirements
• Routinely deal with and resolve difficult technical issues
• Aid in the development of architectural framework and design as required
• Be responsible for the quality of deliverables via sign-off and problem tickets
• Evaluate and introduce new tools and techniques to development teams
• Act as liaison with various groups including architecture, vendors, BMA domains and project teams
• Assume technical leadership role on projects
• Exercise leadership while leveraging technical and domain knowledge
• Proactively identify areas for improvement, seek solutions and make recommendations
• Lead initiatives and acts as a change agent (embraces change and helps other to embrace it)
• Listen actively and suspend judgment
• Foster a spirit of creative collaboration by giving team members a common focus
• Help establish and maintain quality software architecture and implementation design for products
• Routinely deal with and resolve difficult technical issues
• Build relationships with project teams and other technical leads for cross domain integrations
• Identification of recurring issues and domain ownership for root cause analysis and resolution
• On call activities (24/7) on a rotation amongst team members to help identify cause of cross domain incidents

Required Skills, Experience and Qualifications:
• Post-secondary degree or technical diploma in computer science or related field
• 8+ years working with design, development and support/operation of IT systems
• Excellent communication skills both written and verbal are a must
• Strong conflict resolution, coordination, troubleshooting skills are a must
• Strong software development skills are an asset
• Working experience with 3rd party vendors is an asset
• Leadership experience is an asset
• Knowledge of the telecommunications industry is an asset
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