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Concierge Security Engineer

Provo, Utah
Your Responsibilities:
  • Creating and maintaining a partnership with our customers
  • Analyze log and system data
  • Interact with, and manage, internal and external stakeholders
  • Communicate, educate, and share information with non-technical people
  • Help our customers diagnose problems as well as support specific customer requests
  • Primary technical point of contact for our customers
  • Mentoring junior analysts with their technical and soft skills
Required Skills and Experience:
  • 3+ years in Information Security, Network Security, or Cyber Security
  • 3+ years additionally as a Network Admin, System Admin, Cloud Admin, or similar is strongly preferred
  • Have a detailed understanding of Enterprise IT Security, including: Firewalls, Intrusion Detection, Antivirus, Content Filtering, and Proxies
  • Have an understanding of Enterprise IT Operations, including: Networking, Active Directory, LDAP, Windows Server, and Cloud Infrastructures
  • Analyze log and system data from the above list and other IT systems
  • Know how to use one or more scripting tools and languages such as Python, Bash, and Power Shell
  • Great writing and speaking skills
  • Excellent relationship building skills in a professional context
  • A positive “can-do” attitude
  • A willingness to learn and continuous self-improvement
  • There are no specific degree or certification requirements but degrees in engineering or technology are a plus. Any security or IT certification such as CISSP is also positive.
Employment Requirements:
Each successful candidate will be required to pass a criminal background check and an employment verification as a condition of employment. 
Additional skills and experience:
  • Security forensics
  • Malware analysis
  • E-discovery
  • Threat containment
  • Firewall and IDS provisioning
  • Proxy and content filtering provisioning
  • Authentication and identify management
  • Risk and vulnerability Assessment
  • Network and security Auditing
  • Network troubleshooting
  • Penetration testing
  • Attack simulation
  • PowerPoint presentation skills
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