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Project Manager 2 / Chef de projet 2 (12778)

Rimouski, QC
Our client is looking for a Project Manager who has previous experience working with contact centers with following responsibilities:
  • Responsible for medium sized, complex projects
  • Provides overall direction to the formulation, development, implementation and delivery of a project. Plans and manages all aspects of a project including, but not limited to, scope, execution, and budget
  • Manages projects comprised of multiple sub-projects and tasks. Evaluates project deliverable changes and determines their impact on related and interdependent tasks and projects
  • Develops detailed project plans. Monitors and controls project plan. Conducts status reviews with team leaders and management.
  • Identifies variances and initiates corrective action to stay on target.
  • Resolves and/or ensures appropriate resolution of all business and technical issues
  • Identifies and manages risks associated with the project. Develops and executes contingency plan
  • Negotiates changes in scope, budget or calendar with Project Owner and/or management
  • Performs analysis of schedule, regarding resources, costs and task completion.
  • Maintains effective communication of status with Project Owner, management, and the team 

Must have skills:
 1. Project management, Traditional (waterfall) & Agile method. 2. Telco, IT environment - business perspective 3. Ops model, Contact centers environment  business perspective 
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