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Specialist- BSS Ops (C-131118)

Calgary, AB

Job Description:

  • Responsible for Utran network related to backhaul, Marcro , Small Cell and Indoor Sites / equipment
  • Accountable to achieve company SLA and KPI targets.
  • Site acceptance and testing from internal/external (vendor) service provider (new or upgrade/downgrade)
  • Transport site acceptance and testing from internal/external service provider (new or upgrade/downgrade) including RFC testing
  • Preventive Maintenance (PM) routine of Access and Transport nodes on the field including battery, call test, Nodes, microwave measurements, safety audit, LOS verification and site housekeeping (grass/snow).
  • Responsible for site safety, performing site safety audits and maintenance.
  • Troubleshoot and restore field Access and Transport service issues including minor/major/critical/service degradation
  • Replacing field Access and Transport faulty parts and engaging rigging crew when required
  • Execute Transport WO including parameter and configuration changes (preparing transmission for new sites)
  • Manage field warehouse and warehousing including RMA on faulty parts
  • Participate in on-call scheduling and emergency staff augmentation and extended hours (overtime)
  • Field work includes working in heights such as rooftop, remote areas, and night work
  • Working on ground equipment underneath towers (no climbing required or allowed beyond 10 feet)
  • Participate in special projects like MW swap, Access lay-over, SW upgrade, Battery upgrade, and others
  • Attend group meetings and collaboration with other groups
  • Participate in skill and knowledge upgrade  (in-house/vendor)
  • Some lifting of 40 lb equipment
  • Valid driver’s license and responsible to supply own vehicle (and cover all related costs)


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