Our financial services client with global presence is currently searching for a KYC Operational Manager to join their growing team. You will lead a KYC team (between 7 to 20 members) by providing training and development for team members in order to manage the KYC activities.
What you will be doing:
Provide support, guidance to team members and be the point of escalation for the team.
Serve as a point of contact for the internal partners with regard to KYC policy and process related questions.
Work with manager on goal setting, performance management planning/implementation and one to ones / lead the appraisal process and one to one meetings/ development of skills and versatility
Recruit and train new joiners
Monitor activity of the team with KPIs (volumes, quality, etc.) - Ensure requests are managed within internal SLAs or deadlines specified by front Office
Work closely with the internal partners (Front Offices, Middle Offices, Financial Securities, etc.)
Communicate and coordinate with his/her management for any compliance, implementations, risk, and operations topics or issues
Adhere to internal processes and regulatory policies and standards
Define and perform weekly/monthly controls & relevant actions related to process and production.
Management of projects impacting his/her team
Be a backup of the manager in his/her absence
This position will have to do also production tasks of KYC
Your Qualifications:
Bilingual in English and French
Bachelor’s or Master’s degree in any Finance, Law, Banking or equivalent fields.
7 years of previous experience in KYC/AML / due diligence in corporate or investment banking in a client facing environment is highly preferable.
2 or more years in a managerial role
Anti-Money Laundering or CAMS certification is a plus
Knowledge of banking regulations across the globe is a plus
A self-starter who is highly motivated.
Strong KYC knowledge, with ability to train the team on KYC
Good analytical, organizational and interpersonal skill
Spirit of analysis and synthesis
Priority management
Strong attention to details
Able to work independently with minimal supervision
Ability to communicate fluently and clearly orally and in writing
Ability to deal with multiple stakeholders across the globe. Customer oriented.
Hard-working, comfortable with multi-tasking and able to work under pressure
Mastery of office tools (Excel, Word, Power Point) and easy approach to computer tools.